The StayWorks platform
From the first booking to the last checkout, StayWorks connects your bookings, tents, staff and guests, so the whole team works from the same live picture.
Built for festival sites, seasonal camps and multi-event operators
Command view
Know which tents are ready, who has arrived and what needs attention, without chasing anyone. The overview updates as your team works, so managers always have the live picture.
Live readiness for every tent, zone by zone
Arrivals and no-shows as they happen
An attention list showing who can fix each item
A list view alongside the visual grid
Allocation
Drag bookings onto tents with fit checks for party size and tent type. Move guests when plans change and keep the full history of where they have been.
Drag and drop, or allocate from the keyboard
Fit checks for party size and tent type
Every move recorded with a reason
Changed bookings are flagged, never silently moved
Staff app
Reception and field teams use the staff app on their own phones. Scan a QR code, check in a whole or part of a party and carry on: changes are saved on the device and sync when the signal returns.
Works offline and syncs later
QR scan, or search by name
“Saved on this device” and “synced” always look different
Duplicate and revoked codes are caught
Your assignment, up-next tasks and sync status on one screen.
Scan a guest’s QR code or search by name, even with no signal.
Typed checks and photo evidence, saved as you go.
Tasks and checklists
Checklists and task queues for housekeeping, maintenance and inspections, with photo evidence. Work completed with no signal is kept and syncs when the phone reconnects.
Checklists with typed items and photo proof
Task boards by zone, with a list alternative
Work done offline is never lost
Completions and overrides record who, when and why
Guest portal
Guests open one secure link, with no app to download and no password to forget. They see their stay, their arrival code and what to bring, and name everyone in their party.
One secure link, no password
An arrival QR code that works with no signal
Name and age-band everyone in the party
Help and updates from the site team
Booking details, parking and everything needed before arrival.
A map of the site with tents, facilities and shuttle stops.
Requests go to the right team, with updates when they’re done.
Bookings and imports
Import from your booking engine’s CSV with column mapping and duplicate checks. Re-import any time to see what has been added, changed or cancelled before anything is applied.
Column mapping that remembers your sources
Duplicate and error checks before import
Re-import with a clear change preview
Payment status shown alongside every booking
Messages
Send email to a whole site, a zone or an arrival window. Preview exactly who will receive it before you send, and see every delivery in the log afterwards.
Choose guests by site, zone or arrival window
See who will receive it before you send
Extra confirmation for critical messages
A delivery log for every message
Roles and audit
Give each person the access their job needs. Sensitive actions such as moving a booking or overriding a check ask for a reason and appear in the audit log.
Roles for owners, managers, reception and field staff
Two-step sign-in for managers
Every override and move recorded with a reason
An audit log you can filter and export
Payments
Take deposits, schedule balances and send payment links, with every payment matched to Stripe. The money goes directly to your own account.
Deposits and scheduled balances
Payment links for balances and extras
Refunds started from the booking
Paid, part-paid and unpaid always visible
More modules
Every module is included. Switch on the ones you need for each event, and keep the staff and guest apps streamlined.
Provide shuttle tracking, ETA's, pickup points and guests waiting.
Spa access, charge points, hair & beauty tents - take bookings easily.
Supplier listings, RFQ's, contracts with signatures and delivery checklists.
Captive portal WiFi, fully integrated into the guest app for easy access.
Supplier listings, RFQ's, contracts with signatures and delivery checklists.
Manage income, expenses, supplier payments in one simple dashboard
Manage stock, locations & create asset tags with scannable QR codes
Location mapping, safety check-in's and emergency assistance alarm
Log maintenance requests, assign them to staff & monitor resolutions
Create an interactive, responsive site map, shared by staff and guests
Guests order to their tent from the guest app, with fast in-app payment
Scan QR coded tickets, show relevant ticket info & welcome guests
How it fits together
Bookings arrive from your booking engine or a CSV import.
Every booking is assigned to the right tent.
Teams work through checklists until each tent is ready.
Guests scan in at reception, with or without signal.
Requests, messages and tasks keep the site running.
Departure checks close the loop and set up the next event.
Book a free demo and we’ll walk you through it with a site like yours.
Book a Demo